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How can I purchase Sun Ten products if there aren’t Sun Ten distributors where the country I live ?

Currently, Sun Ten has distribution partners in USA, Canada, Switzerland, England, Malaysia, Singapore, and Macau. Customer could contact nearby Sun Ten distribution partners regarding Sun Ten product purchase if no Sun Ten distributor in your country now. For example, consumers in South East Asia region could contact Sun Ten Malaysia or Singapore companies to purchase Sun Ten TCM or ask for friends help who living in the countries where Sun Ten distributors located.

Could Sun Ten Taiwan ship the TCM product internationally?

In Taiwan, Sun Ten TCM granules products are regarded as medicine, therefore, Sun Ten could not directly sell to end user, nor mail the granules product to global consumer. Please consult with our Sun Ten global distribution partners regarding qualified TCM channel for Sun Ten products. Sun Ten distribution partner contact information could be found as follows: Our distributors

Can I order your products on line or by mail?

Currently Sun Ten headquarter do not accept online or mail order. You can contact our local distributors to purchase the products.

Where can I buy Sun Ten products?
Customers in Taiwan can purchase Sun Ten TCM products from major Chinese herbal medicine pharmacies and shops. For global customers, please consult with Sun Ten distributors. Currently, Sun Ten has distribution partners in USA, Canada, Switzerland, England, Malaysia, Singapore, and Macau. However, due to the regulation issue, Sun Ten and Sun Ten distributors might not be able to sell medicine directly to consumers. Please consult with Sun Ten distributors regarding qualified TCM channels to purchase Sun Ten TCM products. You can contact with our distributor near your country to purchase Sun Ten products.
What is the copyright policy of this website?

All materials that SUN TEN publishes, either online or offline, are subject to copyright. There are some materials on the site you can reproduce without our permission, but other materials require our permission first.

(Note) Please be noted that all articles from "Health World Limited" in this website must never be reproduced.

 

Condition(s)

Webpage/Content Category

Relevant Guide(s)

What you may reproduce without further SUN TEN permission?

Articles in:

1. News & Publication
2. TCM Perspective (Note)

3. News & Publication
4. Industry News

See  (A) Linking 

 

What you may reproduce with SUN TEN permission?

Articles in:

1.  News & Publication
2.  Sun Ten News

3.  News & Publication
4.  Sun Ten Publications

5.  News & Publication
6.  Sun Ten eNewsletter

See  (A) Linking 

See  (B)Webpage content

 

What you must not reproduce?

1.  Our logo
2.  Member zone 

3.  All articles/files in member zone

4.  Other contents not mentioned above

         See  (C)Brochures and other downloadable files

          See  (D)Our logos


 

(A) LINKING

Linking to our website

SUN TEN welcomes links from your website to the http://www.suntenglobal.com/ website. When linking to our site, please observe the following conditions:

  • Links can go to any page on our site, not just the homepage
  • The context in which a link is inserted on your website must not give your visitors the impression that your site, or your company, is sponsored or endorsed by us
  • Links within your content must clearly take visitors to our website (e.g. pages must open in a new page or window and not appear as part of your navigation)
  • The SUN TEN logo and photos are not to be reproduced on your website

Links from our website

SUN TEN only links to websites of government agencies and other organizations where the content:

  • Complements the relevant information on the http://www.suntenglobal.com/ website
  • Strengthens the key messages of the website or of particular SUN TEN campaigns
  • Doesn't compromise the independence and impartiality of our information

Link exchanges

SUN TEN will not do 'link exchanges' with other websites. We will only link to another website if it meets the criteria listed above. If you choose to link to http://www.suntenglobal.com/, this does not mean that SUN TEN will link to your website. The link exchange rights are provided to our worldwide distributors only.

 

(B) WEBPAGE CONTENT

Referring to our content

When referring to content on the http://www.suntenglobal.com/ website, we prefer that you link to the actual page on our website containing the relevant content. This ensures you are directing people to up-to-date content. See Linking to our website above.

 

Reproducing small extracts of our content

If you still wish to reproduce actual extracts of our web content on your website, newsletter or other publication, you may reproduce that content provided that:

  • the material is not altered or adapted
  • the material is appropriately attributed, with the statement ' *Reproduced with permission from Sun Ten Pharmaceutical Co., Ltd.' included for each reproduced extract
  • the source and date are included for each extract: For example: 'Source: Sun Ten Pharmaceutical website, http://www.suntenglobal.com/,  30 March 2012'

Please note that our website content is regularly updated. SUN TEN does not accept any responsibility for the continued use or reproduction of material that may have become out of date.

 

Reproducing large extracts of our content

You must not reproduce multiple pages or whole sections of our website on your website, newsletter or other publication, without obtaining permission from us. Send your request via our contact form.

 

(C) BROCHURES AND OTHER DOWNLOADABLE FILES (in member zone)

The articles in member zone are exclusive for SUN TEN members and distributors. Brochures and any downloadable files in member zone must never be reproduced and linked. For special condition, please contact us for permission. Thank you for consideration.

 

(D) OUR LOGOS

The SUN TEN logos must never be reproduced. The only exception is when SUN TEN are part of a joint publication, event or campaign. In these circumstances, you will need to obtain our permission using our contact form.

 

Still have unanswered questions? 

Email us at contact form if you have any queries about other SUN TEN materials.

Why the same Sun Ten products have different labeling in Taiwan and other countries?

If customers have purchased the same Sun Ten TCM granules product, different labeling on the same item could be found. It is because every country has different regulation on labeling. For example, Taiwan authorities require showing ingredient raw herb content of the formula, whereas Malaysia authorities require showing ingredient concentrate content of the formula. That's the reason that customer may find differences on labeling. Sun Ten follows each countries regulation on labeling for each formula.

What is the material of Sun Ten TCM yellow bottle?
The yellow bottle Sun Ten uses is made from high-density polyethylene (HDPE) and the cap is made from polypropylene (PP). Both environmental friendly material could be recycled. Sun Ten not only cares about herb quality and authenticity, but also about environment protection.
Why TCM granules become clumping?
TCM granules are convenience and easily to take. However, due to raw herb ingredients, some herbal granules would be lumpy if exposed to moisture environment. For example, Gou Qi, due to its high saccharinity, the granules would be easily clumping influenced by its exposure to heat and moisture. Normally, clumping does not affect granules efficacy. However, it is highly suggested to use the granules as soon as possible once bottle opened, pay attention to fasten the cap all the time, and to keep the dryness of the utensil. For best results, your TCM container should be stored away from all sources of heat or moisture.
How do I take my herbal powders?
There are recommendations from different practitioners on how many grams to take daily. And take concentrated herbal powder with luke warm water. Some practitioners recommend mixed powder and water together, and drink the mud-like liquids for best absorption. Some people just ingest powder directly first, and then drink appropriate amount of water they need.